Refund policy

Returns/Exchanges
Please note as a small business with limited inventory, we cannot offer refunds at this time. However, we would be happy to offer an exchange if you are unhappy with the color and/or size.

For an exchange, please let us know as soon as possible so we can confirm if the preferred replacement is in stock. Please email hello@gillpajamas.com within 7 days of the delivery date to qualify for an exchange. We will then discuss next steps with the exchange process which must be returned within 14 days of request and will incur shipping cost.

Exchanged items must be unused, undamaged, and returned in their original packaging with all tags and labels attached. 

Items marked as sale are final sale cannot be exchanged. 

We greatly appreciate your support and kindly ask that you follow our return/exchange policy, as we cannot make exceptions at this time.

For any questions, please contact us at hello@gillpajamas.com.

Damages and issues 
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.